If for any reason you are not satisfied please call us or email us to let us know about your return. Please ship the product to be returned with all accessories to return address provided. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and contain all accessories included in original shipment. Your item must have the receipt of proof of purchase, i.e. order confirmation email, printout from your order history on doubleredusa.com, or copy of original invoice.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting your item. If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you wish to exchange your doubleredusa.com order for a different size, color or style, please call us or email us to let us know about your exchange. If approved follow our Returns Policy to return the item you want to exchange, and then order the new color, size, or style of the item from our website.