GENERAL SHOPPING TERMS AND CONDITIONS
1. Matters covered by these terms and conditions
3. Settlement of the buying contract
5. Delivery/shipping terms and conditions (delivery period, delivery address, means of the delivery)
6. Responsibility for damaged and/or incomplete goods
7. Cancelation of the contract, Return and exchange policy
8. Personal Data protection
9. Final regulations of these terms and conditions
1. MATTERS COVERED BY THESE TERMS AND CONDITIONS
1.1. These terms and conditions state and revise rights and obligations of buyer and DOUBLE RED Germany UG, Moritzstraße 1, 65185 Wiesbaden, Germany, during the online contract settlement on www.doubleredusa.com e-shop.
2.1 Terms defined in this article are as stated in following lines for these TERMS & CONDITIONS
2.2 E-Shop is the online shop of DOUBLE RED Germany UG placed at www.doubleredusa.com, which provides an environment for buying DOUBLE RED Germany UG goods online.
2.3 Buyer is a physical or corporate body, who is interested in buying goods using E-shop and settling a buying contract with DOUBLE RED, concerning items offered in the E-Shop. Said person will also have sent a fulfilled binding order via E-Shop to DOUBLE RED Germany UG.
2.4 Authorized person is a person different from buyer, stated by the buyer in the order as authorized to take over the delivery. It is sufficient to state the name of a person for authorization of said person to take over the goods.
2.5 Ordering form is an electronic form that includes personal information about the buyer, specification of ordered items (price including vat, delivery address, means of delivery, price for delivery)
2.6 Current offer of goods is an offer published online at www.doubleredusa.com which includes title of the item(s) and its price. All changes to the current offer are valid from the time they are published on www.doubleredusa.com.
3. SETTLEMENT OF THE BUYING CONTRACT
3.1 The acceptance of the buying contract, on behalf of which DOUBLE RED Germany UG company delivers ordered items to buyer, is valid from the moment of reception of definite order by DOUBLE RED Germany UG and reception of written proposal of buying contract.
3.2 Proposal for acceptance of buying contract is an order addressed to DOUBLE RED Germany UG by a buyer. The order can be arranged by filling ordering form on www.doubleredusa.com and sending it via E-Shop.
3.3 The order also contains the following:
a) Acknowledgement stating that the buyer has read and agreed without exceptions to these terms and conditions.
b) Acknowledgement stating that the buyer was informed about hisher right to abandon the buying contract.
c) Statement of agreement of processing buyer's personal information by DOUBLE RED Germany UG company for its internal use (in accord with current legislation). If the buyer has stated personal information of third person in order to give the said person authorization to take over the delivery, the information was given with permission of this person (this person also must be acknowledged about these terms and conditions).
d) Statement, that all information given by the buyer is true
3.4 The proposal of the buying contract is canceled when:
a) Disapproval of the buyer's proposal by DOUBLE RED Germany UG
3.5 Acceptance of the buying contract proposal is an on-time written declaration by DOUBLE RED Germany UG addressed to the buyer, in which DOUBLE RED Germany UG declares that the buying contract proposal is accepted. The acceptance of buying contract proposal is valid from the moment when the buyer receives the acceptance declaration document via E-mail address (which he/she stated in the ordering form). Inactivity by DOUBLE RED Germany UG does not mean acceptance of the proposal.
3.6 The buyer does not have a right to the acceptance of buying contract
3.7 Buying contract is valid from the moment of delivery of the contract agreement to the buyer. By accepting the contract, DOUBLE RED Germany UG is bound to deliver ordered items to stated delivery address and the buyer is bound to take over the items at the time agreed and to pay the buying price + shipping costs.
3.8 Any change to the order after acceptance of the buying agreement is understood as a proposal to change the Buying contract and is only possible after agreement between the buyer and DOUBLE RED Germany UG company. DOUBLE RED Germany UG company is not obligated to accept the changes.
4.1 Price of the ordered item(s) is stated in the Current offers, ordering form as well as in the "buying contract acceptance" documents.
4.2 Published price does not include shipping expenditures. These expenditures will be charged individually after the means of delivery the buyer chooses.
4.3 All special prices are valid until the items are sold out or it is not stated otherwise.
4.4 After the buying contract acceptance, the buyer is bound to pay the agreed price by one of the following means:
1. Credit card payment, before the items are dispatched
2. Cash on delivery - when taking over the goods in one of DOUBLE RED Germany UG warehouses
3. Cash on delivery - when taking over the goods sent by parcel service
4.5 The buyer's obligation to pay the agreed price is concluded when the said price appears in the bank account of DOUBLE RED Germany UG company or when the cash is handed over to the courier.
5. DELIVERY TERMS AND CONDITIONS (DELIVERY PERIOD, DELIVERY ADDRESS, MEANS OF THE DELIVERY, DELIVERY CONCLUSION)
5.1 Delivery period
5.1.1 Delivery date until which DOUBLE RED Germany UG is bound to deliver the items to the buyer is stated in the buying contract acceptance documents. If not stated otherwise, DOUBLE RED Germany UG company is bound to deliver the goods within 15 days from the order acceptance.
5.1.2 Delivery period may vary with different means of shipping. In the ordering process the buyer is acquainted about the delivery dates for different shipping options.
5.1.3 If the buyer chooses to pay by bank transaction, the delivery period starts from the moment the price appears in the DOUBLE RED Germany UG company bank account.
5.2 Delivery address
5.2.1. Delivery address is an address stated by the buyer in the "Delivery address" box, when placing the order.
5.3 Means of delivery
5.3.1 The means of delivery can be chosen by the buyer after stating the delivery address during ordering process
5.3.2 Available means of delivery are following: 1. Parcel service, 2. Personal take-over in the warehouse/store
5.3.3 Information about the delivery price is explicitly stated next to the means of delivery option
5.4 Delivery conclusion
5.4.1 The obligation of DOUBLE RED Germany UG to deliver ordered items to the buyer or corporate body (company) is fulfilled by handing over the items at the delivery address. The buyer is bound to confirm the delivery in written "delivery confirmation" form of which he/she receives one copy.
5.4.2 The obligation to deliver the items is considered fulfilled also when the Parcel company was ready to hand-over the goods at delivery address on agreed time, but the buyer did not take it over for other reasons than the reason concerning DOUBLE RED Germany UG company actions.
5.4.3 If the buyer does not accept the delivery and the items are returned to DOUBLE RED Germany UG company, the company is authorized to abandon the buying contract and claim compensation of the delivery and packing costs upon the buyer.
6. RESPONSIBILITY FOR DAMAGED AND/OR INCOMPLETE GOODS
6.1 DOUBLE RED Germany UG company is responsible for the damage of the goods that occurred before the goods were delivered and also for the damage that occurred in the guarantee protection period. Guarantee protection is valid for 24 months from delivery. Evidence for claiming the guarantee protection is the invoice.
7. CANCELATION OF THE CONTRACT, RETURN AND EXCHANGE POLICY
7.1 Until the delivery was not completed (e.g. the buying contract was not concluded), the buyer is authorized to cancel the order by the means of telephone contact or e-mail. We do not charge any fees in this case. If the price was already paid, DOUBLE RED Germany UG returns the payment by the means of bank transaction (if not agreed otherwise) within 7 days from the cancelation.
7.2 We do not charge any fees in the above case.
7.3 When canceling the order and abandoning the buying contract, it is necessary to state your name, e-mail, order number and description of ordered items. For legislation reasons, we advise you to send us written cancelation form via registered letter afterwards.
7.4 Time of cancelation/abandonment of the contract is considered the date when it was sent to DOUBLE RED Germany UG company. By abandonment of the contract, all agreed terms lose validity.
7.5 DOUBLE RED Germany UG company claims its privilege to wait with returning the buying price to buyer until it receives the returned items. If the returned items are damaged, DOUBLE RED Germany UG refund can be reduced by the cost of the damage. The refund must be sent by DOUBLE RED Germany UG to the bank account of the buyer if not agreed otherwise.
7.6 DOUBLE RED Germany UG company is authorized to cancel the contract in following cases: 1. If the price is not paid within 7days from placing an order, if agreed to pay by bank transaction. 2. If the buyer does not take over the goods from Parcel company for other reasons than the reason concerning DOUBLE RED Germany UG company actions. 3. If the ordered goods are out of stock and are no longer manufactured.
7.7 Abandonment of the contract from the side of DOUBLE RED Germany UG is valid from the date of successful sending of the abandonment documents to the buyer. It is sufficient for these documents to be sent by an e-mail.
7.8 The above stated terms for abandonment of the contract from the side of DOUBLE RED Germany UG does not apply for the case of unsuccessful delivery of the items.
7.9 Any financial claims (concerning the abandonment of the contract by the buyer) can be satisfied from the value paid by the buyer and then the refund is lowered by the value of these claims.
8. PERSONAL DATA PROTECTION
8.1 Placing order via e-shop DOUBLE RED Germany UG includes buyer's agreement with these Terms & Conditions and with agreement with processing buyer's personal information (in agreement with the current valid legislation).
8.2 DOUBLE RED Germany UG collects personal data of the buyer (or the person authorized by the buyer to take over his/her responsibilities/rights). The data is used to process the order and delivery. DOUBLE RED Germany UG company is responsible for this data and guarantees that the data will not be used for other matters, and handed over to third party.
8.3 The DOUBLE RED Germany UG company collects the following personal data: Name and Surname, delivery address, e-mail address, billing address, and telephone number.
8.4 By ordering the items from DOUBLE RED Germany UG, the buyer agrees on receiving newsletter and current offers of DOUBLE RED Germany UG to his e-mail address.
9. FINAL REGULATIONS OF THESE TERMS AND CONDITIONS
9.1 These terms and conditions are valid from 01.03.2013
9.2 Any changes to these terms and conditions are valid from publishing on www.doubleredusa.com
9.3 Legal relations established by the buying contract obey the buying contract agreements, these Terms and conditions and current valid legislation. The buying contract is superior from these terms and conditions and from dispositive general legislation. These terms and conditions are superior to dispositive general legislation.
9.4 In case that any of these regulations become invalid or impossible to be fulfilled, the validity of other regulations from these terms and conditions is not inflicted (if not in conflict with valid legislation). Both sides are bound to exchange the invalid regulations by the valid ones without unnecessary postponement.
DOUBLE RED Germany UG